McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

The Sr. Associate Credit/Collection Analyst will work all facets of pharmacy accounts receivable including collection of assigned accounts, claim submission, denial and credit balance management. This role will also guide a team of A/R Specialists responsible for analysis and collection of outstanding receivables in accordance with department collection metrics and productivity standards.

Key Responsibilities

• Manage high volume collections and follow-up activity; analyze and resolve issues to ensure timely and accurate reimbursement.
• Identify key stakeholders or primary contacts within payer communities to drive effective collections.
• Collaborate with team of AR Specialists optimizing collections and minimize aging of receivables.
• Respond to internal and external queries and manage 1st level escalations.
• Effectively prioritize and manage outstanding refund requests and overpayments to support contract and legal adherence with all payers including Medicare and Medicaid.
• Investigate collection issues and provide representation when needed of the Accounts Receivable area to internal departments.
• Prepare and present recommendations for issue resolution based on best practices and expertise; lead implementation of solution and provide timely notification on potential issues of delinquency.
• Participate in ad hoc projects.
• Train new hires and encourage excellent A/R follow up skills and work ethic.

Position Requirements

• Associate degree or higher in a related field or equivalent combination of education and experience
• Minimum three (3) years high volume pharmacy AR/collection and medical benefit drug billing; experience in a senior role preferred.
• Strong experience analyzing EOBs and remittance advice and performing detailed research of claims and outstanding balances.
• Extensive experience utilizing payer portals and claim management software
• Ability to identify root cause and resolve trends and issues with minimal supervision.
• Autonomous, proactive and requires very minimal supervision.
• Target oriented and AR resolution mind set.
• Strong analytical background
• Able to juggle multiple responsibilities at one time.
• Knowledge of general accounting principles and strong proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, Teams and Sharepoint), Smartsheet

At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That's why we have a Total Rewards package that includes comprehensive benefits to supportphysical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. For more information regarding benefits at McKesson, pleaseclick here.

As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

McKesson is an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to Disability_Accommodation@McKesson.com. Resumes or CVs submitted to this email box will not be accepted.

Current employees must apply through the internal career site.

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